18 day in Emirates Post

Tuesday April 27, 2010 this morning we have a lot of work to do first we have a meeting with the IT department to talk with them about the Award because the was the excellent department so, they will join this Award as an excellence department we met the employees who write the document. In this meeting my job is to write the meeting minutes and to concentrates because after the meeting I will write everything and I will re do the document and check the spelling and grammar. It was a good meeting and they are perfect department they connected with different departments such as the networking, and inspection department they have a lot of programs that they do it for them, this was a new thing that I knew about this department. Moreover, the supervisor told me to go to the library to search for our team folders, divider, and many different things and to get the prices and then I return back to Emirates Post and I told my supervisor about the prices and we do a small meeting to see which library better and when they will buy these things. Furthermore, I finish my meeting minutes for this day and I send it to my supervisor after that I check the spelling mistake for the IT department then I re format the document. It was a nice day but I have a lot of work in this day but it was fun because I don’t like to stay at my office without work I feel boring.

17 day in Emirates Post

Monday April 26, 2010 morning we have a meeting with our excellence team to discuss about every document that they wrote and share the ideas. Also, we discuss about doing something new in Emirates Post and who in which department, all the team share their idea by giving us a new good department and they wrote it in an excel sheet . In this meeting my job is to write meeting minutes, after we finish the meeting I went to my office to write the meeting minutes which means to write ho present this meeting, and the absent, when we start the meeting, the end time, and to write what every person said and the idea after that I must put all this information on the word document in a schedule. Furthermore, the supervisor call me to talk with me about the work and if after graduate we apply for a job she gives us some points to do it before working to feel comfortable in the work such as: to show the manager that I want this work, and to work hard and finish it on time but I must do all my best to have a good result. This discussion helps me a lot to think more about the work and to choose a good place to have a good experience.

16 day in Emirates Post

Sunday April 25, 2010 in this day I was full of energy because it's the first day on the week. In this day I have a lot of work in this day the supervisor sends me all the documents of the team to put it in one document also she gives me the document that have all the details about Sheikh Khalifa Award For Excellence such as the colors, writing type, size, and many different things that related to the award. After I collect all the information in one document I format the font and the size and everything after I finish I send it back to my supervisor to check it and then send it to the manager to check the information. Moreover, the supervisor gives me to write some emails to the team and ask them about the meeting that will be on Monday and ask them if they finish or want some help before the meeting. Furthermore, I went to the networking department to ask their manager about some problems that I face on my network also he send some employee with me to check it. In addition , after I finish I search on the internet a topic about excellence team and also if there are a new information about them to discuss it with my supervisor and then tell it to my team.

15 day in Emirates Post

Thursday April 22, 2010 morning my supervisor came late because she was in the other branch in this time I sat in my office and I improve my Arabic writing skills and I search for some websites to help me to improve my writing skills. Moreover, I search on online newspapers an article about excellence team but I didn’t found any article related to excellence team. Furthermore, when the supervisor comes she gives me some schedule to re do it and send it to her. This schedule is about the teams that related to excellence team the first schedule is about the names of the member and the second schedule I must do nine schedules every schedule have different title which is the name of every team. In addition the supervisor gives me some papers to give the excellence team and I must ask them about the topic that we will discuss in the next meeting. After that I came back to my office and I sent emails to our team about the next meeting and the time .Also, I went to the manager and employee in other department to set up with them a meeting for next week and what my supervisor what from them in this meeting .

14 day in Emirates Post

Wednesday April 21, 2010 in this day we have a lot of work. We went to every office to visit our team and gives them some papers related to the next meeting and ask them if they what any help. Moreover, the supervisor asked me to search on the newspaper about an excellence team and cut the article and put it in my folder because after my trainee I will give them my folder to be as a remembrance for me in Emirates Post. Furthermore, the supervisor gives me an article that will be presented in the newspaper in the new issue. The supervisor told me to read this article very carefully and if there are any mistakes to re write the sentence and correct the mistake. I found a lot of mistakes and I re write the article and then I give it to my supervisor to read it and she was surprised because I found a lot of information's that they write it in wrong way. Also, she told me that she is very happy to gives me a lot of articles that she will present it on some meetings or a letter that she will send it to other departments. What's more, the supervisor gives me a big folder to put papers and reorder the folder in a good and organize way to be easy for her to found any paper that she want it. And I must know every paper about what and to ask my supervisor if I didn’t understand any paper or word and I must put every group of paper that related to each other in one section. I was very happy because my supervisor told our team about what I did and I feel proud of doing this thing to improve my Arabic skills and to show them that I like to work and learn more new things.

Twelfth day in Emirates Post

Monday April 19, 2010 was a lovely day and I was very excited to attend the meeting and see what every team did and write in their document and how they prepare for the competition. Before attend the meeting I read some papers that related to Sheikh Khalifa Award for Excellence. When we start the meeting every team set together to present their document and share it with all the teams. Every team presents their document and discusses it with all of us and we share the information to write extra information and help them some teams to re write some information. When they present the meeting my job was to write who present, the time of the presentation, when they finish the presentation, and what the point that they change and who share this information because after the meeting I must write like a report and write everything that we do it on this meeting. Also, when we will meet on the next meeting we see if the other teams change their information that they discuss it and change some information.

Eleventh day in Emirates Post

Sunday April 18, 2010 was a wonderful day, because it was after the weekend and I was excited to work hard and learn new things from my supervisor. I work on my computer to improve my Arabic typing skills. Moreover, the supervisor gives me all the teams document to put it in one document, see if there is an error in the document such as the spelling, and format it to use it in tomorrow meeting I was afraid because it a big responsibility because these document for Sheikh Khalifa Award for Excellence and I must be accurate. After I finish this work my supervisor was very happy because I do exactly as she want. After that she gives me some paper to print it for tomorrow meeting and also, she let me do a schedule for all the teams who will start first and the exact time and everything related to the meeting and the information. Finally I put my papers that I will need it for the meeting in my folder and I make sure that my folder is good and I re order some papers.

Ninth day in Emirates Post

Wednesday April 14, 2010 morning I was excited because we have a meeting in Dubai Police. This meeting is about Sheikh Khalifa Award for Excellence in Government Performance they will talk to us about their experience and how they win the award. In this meeting Mr. Anwar, Mr. Bu Ryan, Mr. Ibrahim Al Falasi, Ms. Asma, and Ms. Elham Ahli were with us in this meeting every one of them talk about their department and how they improve their departments to win this award. Dubai Police work hard to win this award they do a program that the other departments can put their suggestion and then the managers discuss their suggestion and work on it if they approve it. Dubai Police had been very cooperative with us and they answer our entire question also, they encourage us to work hard to win this award even we will be one of their competitive to win this award. Our team was so happy because we went to Dubai Police when we came out of the meeting they were eager to go back to Emirates Post and work hard. Furthermore, we took commemorative Pictures to remember this day and also, they give us a memorial gifts and also we gave them a memorial gifts from Emirates Post. After that we return back to Emirates Post and all our team sat together to talk about what we conclude from this meeting and what the positive things that we need to take from Dubai Police and do it in our work. It was a good experience for me to go to Dubai Police and sees their work place and I like also, to work in this place because as I see all the workers there is cooperative and hard working.

Eighth day in Emirates Post

Tuesday April 13, 2010 the supervisor didn’t come because she had a meeting in the other branch. So, I started to reorder my folder again and put my new work on it. After that I went to the networking department to ask about my work laptop but they told me that there are a lot of viruses in the laptop and it will take time to finish it. I was disturbed because from one week they told my supervisor that they will bring a new laptop for me to begin my work because there are a lot of works to do in the laptop. Moreover, I went to my office and I call my supervisor and she told me that she will talk to networking department to finish it quickly. Also, I take permeation from my supervisor to use her computer to improve my Arabic typing and she didn’t mind to use her computer. Furthermore, I do some research on the internet and on the newspaper about an excellence department of company in the UAE to put it in my folder. I was so happy because I improve my Arabic typing and I do a lot of research about the excellence team and I know more about other department and companies who win this award.

Seventh day in Emirates Post

Monday April 12, 2010 morning we have a meeting with our excellence team to discuss their parts and to ask if they need any help. After that Mr. Ali do a presentation for us about Sheikh Khalifa Award for excellence officer this presentation was for all the employee who want to participate in this award but he must collect all his certificate and evidence to show it to the committee and he must have experience in his work for more than 3 years also, there are award for the new employee it is a nice thing to do these award to encourage the employee to work hard to win this award after the meeting I saw that all the employee was excited to join this award to win . After that I went to my office with my supervisor gives me a table in all the branches of Emirates Post in Dubai, Abu dhabi, Sharjah, Ajman, Ras Al Khaima, Umm Al Quwaim, and Al Dhaid, I must divided each day. We will visit 4 branches beginnig with Dubai then the other Emirates that will be on May, we will visit all these branches to see the positive and negative point in every branch. For the reason that before we hand the document their are a special commitee from Sheikh Khalifa Award for Excellence will come to any branch of Emirates Post and they will evaluate and assess the positive and negative points and if we mention it in our document or not.

And I see from this table of all Emirates Post branches Dubai has the most branches than other Emirates. After that Ms. Abeer told me to go to the counters down stairs and to write all the negative and positives points to discuss it after with our excellence team and she tell me to be cautious to not show the employee that I will evaluate them, from this I see that Emirates Post employee need to be more organized and the must treat their employee well.

Sixth day in Emirates Post

Sunday April 11, 2010 morning there was a meeting with my supervisor to give me the plan for April and May it's nice to make a plan to know what I will do in these two months. After that to take to me to prepare a meeting for tomorrow with our team to discuss what they do and finish on their part. Moreover, she let me went to all our teams to collect the files and ask them if they have any problem to discuss with my supervisor, when I went to collect the files from our team that related to our excellence team after collecting these files I fairest my file and put all my work that I do it and my plan sheet to know what I must do every day. Later I went to the networking department to check if my new laptop is ready to begin working on it but we face some problem with them because Mr. Abdulrahman said that the laptop has a virus and it will take time to finish my laptop also, he come with us to my office to put a telephone for me. Furthermore, I sat with one of our team Ms. Raja she talk to me about her department and give me some advice to be a successful women in my work and to considered that the work my second house and the employee are my family. Moreover, to show my manager that I can do all the work and to finish it on time. Finally, I have many benefited in this day and also enthusiastic to work hard in order to show them that I come to work and develop my skills.

Fifth day in Emirates Post

Thursday April 8, 2010 was my fifth day in Emirates post. It was amazing day I felt that this is the first day to work hard. First, the supervisor called me to explain what I will do she gives me a folder to put all my work on it, after putting all my thing I will give her this folder that last day of my work placement to be as remembrance in Emirates Post. It was a nice idea and I like to put all my staff on this folder to show my teacher and friends what I did in my work placement even if I was searching for a job I can show them this folder and my CV. In addition, they gives me an ID that carried a number from this ID they can check my name and when I come and go also to enter everywhere from this Electronic ID Card. Afterward we went to the marketing department to take what we needs for my new office such as pencils, pen, and more other things that I need for my work. Furthermore, the supervisor continue our tour she took me to the networking I don’t like this place because it was quit and no one can enter any office without permission or someone from the office open the door for his the doors was from iron it was a scary place to work on. Then we went to department of inspection and security it was wonderful place Mr. Rashid Bin Faris introduce the department to me. Who want to work in this department he must have a strong personality, conscience this work requires a big responsibility. But, I think it’s hard for women to work in this place because the women walk behind her emotions. When we came back to our office Ms. Abeer Al Hosani gives me some work to do which is to put some papers on the folders and to rearrange some folders in a creative ways and she explain every section in each folder and there was some papers that I don’t understand in which section I must put it but Ms. Abeer set with me and explain each section and what they do on these sections. Learnt from this that every department on Emirates post related to other department and I learnt a new word that I never hear about. Also to have a good work we must arrange the folders in a good way to not miss any important paper. It was a good challenge to work in this place because it in Arabic and I learnt many new thing and also to communicate with locals because in our culture it's difficult for a women to work with locals. Also, we should have self-reliance and precision in order to get excellent work.

Forth day in Emirates Post

Wednesday April 7, 2010 was my forth day in Emirates Post. On this day we went to our main work place which is Abu Hail branch, in the morning all the excellence team gathered in the meeting room in order to define a next meeting for our team to see their writing examples for the competition and present it for all the team. Our next meeting will be on Wednesday and the supervisor told all the teams to work hard and finish their work before Wednesday to share it with all the groups. Moreover, the supervisor Abeer AL Hosani gives all the team a survey about what we think about this session, how they can improve it, if the teacher explains what we need exactly, and if there is any comment about the session and teacher. After the meeting we went with Abeer AL Hosani to her office and she talk to us about Emirates Post polices because the first three days we weren't in our Branch because of the session that we have taken it in AL Krama Branch. After that the supervisor gives me a newsletter to search if there is a topic about excellence team or department or company in UAE then I must cut the article and paste it on a white paper then put it in my folder. Afterward the supervisor took us on a tour to know more about Emirates Post and the departments. First, she took us to the IT department and they introduce their work after that she took us to the counters in this place they have 45 services that related to Emirates Post and also to pay the electricity and water bill, internet , phones bill, and other different things. Then we went to AL Jawda department this department related to the Director -General office. Also, they communicate with different countries to get a good relation with them and also Mr. Raad told me that they have a good relation with three countries and they wait for the other three countries I was confused that they just have a relation with these three countries such as Singapore he told me this is a program that they do it know as a new program and they are waiting for other countries to reply them. Finally we went to the Postal Museum it was an amazing museum it has different kind of posts such as they do a special post for Sheikh Mohammed from gold also, they can do put our picture in the post and I can use it to sent a letter to my friends and family. In this museum I found Dubai women's College logo and I was surprised. Furthermore, they told that in every occasion such as the national day or other different post and the most post that they sell is the 3D post that carried Sheikh Mohammed Bin Rashid and Sheikh Zayed Bin Sultan and Mohammed Bin Zayed photo in the same time it was amazing post that I have ever seen .

Third day in Emirates Post

Tuesday April 6, 2010 was my third day in Emirates post and the last day of this session then we will return back to our branch which is Abu Hail branch. In the beginning of our class we sat in our groups and we discuss our homework with our team for 15 minutes then we wrote our answers in a big white paper to share it with the other groups and to know our mistakes. After we finished we moved to other section in this session which is about who is our stakeholders, clients, suppliers, and community. We must write them in details. This was our second exercise was to discuss these thing and then write it on a piece of paper to discuss it with the other teams. This class I didn’t get more new information and I told my supervisor and she told me that all the teams didn’t learn from this last class. And she went on the break to talk with the training manager (Saif AL Shehi) to talk with the teacher that they want to know other thing about the project and to correct the samples that they have done it after discussing this problem with the manager he talks with the teacher and he solve with him the problem and after the break he sat with every group and discuss their parts and share it with all the groups after that he check some of the document that they finish it and he guide us with the right way. Our supervisor show us some samples that other department do it and tell us to find the wrong thing that we think it’s wrong and why. Moreover, from this class I learnt how to rewrite the sentence in Arabic word which means that how to write it in a formally way with new words that related to the work this was little difficult for me because all my studies was in English but my supervisor Abeer Al Hosani was so helpful that she helps me in the beginning how to do it then she let me do it alone.

Second day in Emirates Post

Monday April 5, 2010 was the second day. I arrived to work at 7:30 because our session program was at 8:00 am I was very happy because I enter this session with the workers in Emirates post because all that I meet they have a high positions and they have a good experience in their work. Moreover, in this session we sat in groups and every group divided into two or three different departments. In this class the teacher continue his explanation about this program and also he gave us an exercise to help us know more about the project. Furthermore, he guide the workers to have a correct document also, our supervisor bring a samples what they was doing to show the teacher and to have his advice. In this class I learnt more about team work because our group was mixed with different departments so I have an idea about every department and know more about the program because in the first day I was little confused about some Arabic word but I overcome this problem by asking my supervisor. Also, I haven't known all the information about Emirates Post but in this class and doing some exercise with my group I have more idea about these things. In addition before the end of the class the teacher gives us a homework to try doing it in the house and then we will discuss it in the class with our group and after with him.

First day in Emirates Post

Sunday April 4, 2010 was the first day at work in Emirates Post. I went to the work before half an hour my feelings were happy and confused in the same time. When I enter Emirates Post I felt little comfortable because it was a good place. First, I went to the human Resource department to ask them about my supervisor office they took me to his office but he wasn't there so I stay with the secretary tell he came. My supervisor name was Mohammed Khadem and his department was administration Affair. When my supervisor came the secretary told him that I'm Maithaa for the trainee he was angry because he said that he didn’t approve my application and I was confused then the secretary called the Training Department and they send her the Email that I'm in their department but Mr. Mohammed said that he don’t want me to stay because he didn't approve my application so, the secretary Fatima call the Training Department and I talked to Mr. Saif AL Shehi and he told me that he will moved me to the Excellence Team but I must go to AL Krama Branch because they have a session there for three days then we will come back to Abu Hail Branch. I went there at 10:30 am I have been late because they begin their session at 8:00am and they have break from 10:30 tell 11:00 am when I arrived their Mr. Saif take me to my new supervisor her name is Abeer Al Hosani she was so kind she tell me a brief about the session and what I should know also, she told me that this program with is excellence is a very useful and it required when I will search for a job after the graduate. I learnt a lot of different thing about this program which is what they want from us and how can we improve ourselves to win the price in the end. Moreover, the sir gives us an exercise to do it in the home and we will discuss it the next day. I find some difficulties to know some Arabic words because our study all in English and this program was on Arabic but, Ms. Abeer helped me a lot to explain the meaning of some words and she was understanding that all our studies in English to answer my entire questions and happy to answer my entire questions.